Hokkaido-ya, a Singapore-based Japanese Restaurant just opened in VivoCity, serving up its Hokkaido-inspired menu through TabSquare's SmartKiosk. The self-service kiosk ordering system offers an interactive way of engaging diners in their 'in-restaurant' experience.
Tabsquare uses artificial intelligence (AI) to help restaurants drive profitability through a personalised self ordering kiosk. This saves labour costs, boosts average cover value and speeds up table turns. The TabSquare solution is compatible with many POS platforms allowing you to extend your customer experience without replacing your POS.
The new restaurant opening was covered by Toggle, which featured a few paragraphs about our latest technology:
The fun smart ordering system!
"The restaurant introduces SmartKiosk, the latest intelligent ordering system, and uses facial recognition (AI) technology. Once it has been ordered through it, the next visit only requires scanning the face in front of the machine to log into the system. Smart, it will remember the last meal you ordered and visit it several times. It will also recommend dishes that you may like based on your preference. Ordering is more time-saving and convenient."
TabSquare's SmartKiosk leverages Artificial Intelligence to identify diners as well as analyse their dining patterns and preferences. This leads to a better understanding of their behaviour, such as remembering preferences, making personalised meal recommendations and even promotions – just as a waiter would and more! As a first in the industry, Hokkaido-ya is set to raise the bar for a highly personalised meal experience for diners. They can also look forward to a swift ordering experience, shorter queues, less waiting time, and flexible payment options (NETS, Cash, Credit Card).
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