TabSquare and PC-EFTPOS partner to launch AI-powered dining experiences

TabSquare And PC-EFTPOS Partner To Launch AI-Powered Dining Experiences

TabSquare and PC-EFTPOS partner to launch AI-powered dining experiences

Posted by Richard Owens on Dec 28, 2018 8:12:08 AM

TabSquare is pleased to announce an integration with Australia’s leading specialist supplier of integrated EFTPOS payment solutions, PC-EFTPOS. The partnership offers a solution that extends POS and payment systems to provide a more engaging and satisfying dining experience.

PC-EFTPOS is a privately-owned company, formed in 1998 to provide integrated EFTPOS and Online Credit Verification (OCV) solutions for retailers who require more than a stand-alone terminal. With over 180K terminals currently operating PC-EFTPOS software Australia wide, PC-EFTPOS is the largest supplier of integrated EFTPOS solutions in Australia with approximately 75 percent of this market.

Tabsquare uses artificial intelligence (AI) to help restaurants drive profitability by creating seamless operations. This saves labour costs, boosts average cover value and speeds up table turns. The TabSquare solution is compatible with POS and PC-EFTPOS platforms.

Consumers in the modern age have high expectations of technology, and this extends to their dining experience. Many restaurants and hospitality venues continue to use outdated tools and technologies that are fast-becoming redundant in today’s fast-changing world. TabSquare works with existing payment systems (such as PC-EFTPOS) and POS to gives F&B chains, bars, bistros, cafés and full-service restaurants an edge in their very competitive market.

TabSquare’s SmartKiosk solution has been implemented at a TabSquare and PC-EFTPOS client in Melbourne Central - Strike Bowling. The sleek, small-footprint mobile kiosk offers smart cross-selling and upselling opportunities at the entertainment venue, as well as a super-fast, sensitive interface for faster order turnover.

Strike Bowling’s entertainment hub offers tenpin bowling, laser tag and escape rooms as well as fully-equipped cocktail bars and gourmet kitchens. The TabSquare-PC-EFTPOS integration allows their customers to order ahead. SmartKiosk personalises their experience, while increasing Strike Bowling’s operational efficiency.

SmartKiosk is perfect for self-ordering venues like Strike Bowling. It recognises each guest from their phone number, allows customers to order and upgrade their meals, and offers an AI-enhanced, hassle-free experience.

Strike Bowling owner Funlab says: “We are driven to provide the best experiences for our customers. They told us they wanted food and beverages without having to leave their bowling lanes. This led to our partnership with TabSquare's SmartKiosk – the latest intelligent ordering system that gives our customers the power to order seamlessly and pay with a few easy clicks. 

TabSquare offers two more next-generation technology solutions: SmartTab and SmartWeb. SmartTab becomes each customer’s personal waiter, managing all touch points from the time they enter the restaurant to when they leave. It even allows them to give feedback directly from the table.

The third tool in TabSquare’s suite - SmartWeb is a perfect companion to the other two solutions. It puts restaurants in diners’ pockets by allowing the full dining journey from pre-ordering through to loyalty on their mobile device. No app download is needed, giving diners a smooth, personalised dining experience. It allows venues to drive impulse purchases and add-on sales to lift average check value.

TabSquare’s solutions currently collect over 30 million customer interaction data points each month. They have 6,000 active terminals in the region, serving over 12 million diners annually.

They are a market leader in Singapore, with customers in Australia, Malaysia, Indonesia, and Thailand.  Clients include well-known F&B brands such as Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding, Zingrill Holdings, Chili’s, Strike Bowling, Old Town White Coffee, and PappaRich

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Topics: tabsquare